When it comes to organizing events, choosing the right event ticketing platform can be a crucial factor in ensuring a successful and smooth experience.
Eventbrite and Ticketbud are both popular options in the event industry, offering a range of features and tools for selling tickets, promoting events, and managing attendees.
But which platform is the best fit for your needs?
In this comparison, we’ll take a closer look at Eventbrite vs Ticketbud and compare them across a range of categories including ticket pricing, payment processing, customer support, and event promotion.
Whether you’re a seasoned event professional or a first-time organizer, this article will provide you with the information you need to make an informed decision. Let’s get started.
Eventbrite vs Ticketbud — At a glance
|Ticket Pricing and Payment Processing||2.5% + $0.99 per ticket sold, plus a payment processing fee of 2.9% + $0.30 per ticket. Attendees also pay a fee||2% + 0.99c fee per ticket sold along with 2.9% for transaction and payment processing.|
|Event Promotion and Marketing Features||Offers Eventbrite Boost that allows you to seamlessly integrate your social media accounts to directly promote events there||Offers social media and email marketing features but compared to the sophistication offered by Eventbrite, Ticketbud lacks behind.|
|Customer Support and Resources||Offers live chat, email, and phone support for event organizers. They also have a comprehensive help center with guides, tutorials, and FAQs to assist with any questions or issues.||Offers live chat, email, and phone support for event organizers. They have a knowledge base with articles and tutorials on how to use the platform, as well as a dedicated customer support team.|
|Integration with Other Event Management Tools||Offers integration with a range of event planning and management tools, including Google Calendar, Salesforce, and Mailchimp. It also offers APIs (Application Programming Interfaces) for custom integrations with other systems.||Does not offer an app marketplace. Can use Ticketbud with Zapier and pretty much any tool marketing tool that you need.|
|Customization and Branding Options||Very limited customization. The event pages match the Eventbrite website theme.||More customizable compared to Eventbrite. With Ticketbud, you get a custom event page, for example: <event-name>.ticketbud.com. Can customize the banner, and the add custom HTML formatted text on that page.|
|Reporting and Analytics||Offers a wide range of analytical tools to help event organizers track and analyze the sales and success of their events.||Offers several detailed reports to help event organizers track and analyze ticket sales and attendee data.|
Ticket pricing and payment processing
One of the key considerations when choosing a ticketing platform is the cost to both organizers and attendees. Both Eventbrite and Ticketbud offer a range of ticket pricing options, including free and paid tickets. Here’s a breakdown of the fees for each platform:
Free tickets: No fees for organizers or attendees
Paid tickets: Organizers pay a fee of 2.5% + $0.99 per ticket sold, plus a payment processing fee of 2.9% + $0.30 per ticket. Attendees also pay a fee, which varies based on the ticket price.
Premium tickets: In addition to the above fees, organizers can also choose to offer premium tickets with additional perks such as VIP access or special seating. These tickets come with an additional fee of $1.50 per ticket.
Eventbrite charges a fee per ticket along with the payment processing charges. There are no fees for free events. When you want to sell tickets, you can also choose between absorbing the fees or passing them on to your customers.
Let’s assume you sold a $10 event ticket on Eventbrite. We’ll also assume that the fees are absorbed.
If you sell 100 tickets for this event, the expected revenue is $1,000.
After the Eventbrite fees, the amount would go down to $876. This comes to $124 in Eventbrite fees.
However, these lower fees are for the Essentials package. If you go for the Professional package, the fees are even higher at $219.
This is excluding the taxes and payment processing fees you will be charged on your sales. As you sell tickets for higher-priced events, the percentage fee eats into your total revenue.
Free tickets: No fees for organizers or attendees
Paid tickets: 2% + 0.99c fee per ticket sold along with 2.9% for transaction and payment processing.
To put this in perspective, if you sell 100 tickets at $47 each, you’ll have to either absorb or pass on $3.14 in ticketing fees.
If you choose to pass on the fees to customers, you will not pay additional fees with Ticketbud. This clearly makes Ticketbud stand out as a cheap Eventbrite alternative.
But when considering pricing, Shopify store owners don’t need to resort to Eventbee — Evey Events is a great Shopify app to help you sell tickets from your Shopify store.
ABSOLUTELY THE BEST! We use Evey for all of our events. So user friendly and great customer service.
Evey also has a flat fee pricing structure. But unlike Eventbee where the per-ticket fee rises as you go higher, Evey’s fee goes lower. As you move up the subscription tiers, you can expect to pay as low as $0.25 per ticket in the Professional plan.
To put that into perspective, let’s take an example of $10 event tickets sold using Evey.
If you sell 100 tickets at $10, the expected revenue is $1,000. If are on the free plan, you’ll be charged $100 for the entire sale.
So Evey’s free plan is 24% cheaper than Eventbrite’s lowest fee plan.
If you host events regularly, have a higher volume of sales, and need a dedicated account manager to be available for support, you can even go for Evey’s Professional Plan at $189/month which brings the ticket fee to $0.25.
If you sell 1,000 tickets at $10 each, the fees are just $250 for $10,000 worth of tickets sold.
Try Evey Events and save over 20% on ticket sales fees!
Event promotion and marketing features
Eventbrite offers Eventbrite Boost that allows you to seamlessly integrate your social media accounts to directly promote events there.
It adds efficiency to your marketing campaigns by offering a single dashboard where a majority of your work can be done.
Ticketbud too offers social media and email marketing features but compared to the sophistication offered by Eventbrite, Ticketbud lacks behind.
However, when it comes to any sort of marketing and promotion for events, both Eventbrite and Ticketbud can integrate directly or through Zapier with multiple marketing platforms — thus making it easy to promote your events and sell more event tickets.
Customer support and resources
Eventbrite and Ticketbud both offer various options for customer support.
Eventbrite offers live chat, email, and phone support for event organizers. They also have a comprehensive help center with guides, tutorials, and FAQs to assist with any questions or issues.
Eventbrite also provides training and certification courses for event professionals through their Eventbrite Academy.
Ticketbud also offers live chat, email, and phone support for event organizers. They have a knowledge base with articles and tutorials on how to use the platform, as well as a dedicated customer support team.
Integration with other event management tools
Both Eventbrite and Ticketbud offer integration options with other event management tools, such as event planning software and registration systems. This can be helpful for event organizers who want to streamline their workflow and use a single platform for all aspects of event management.
Eventbrite has an app ecosystem. This lets you enhance Eventbrite’s capabilities and helps you connect multiple systems together.
Eventbrite offers integration with a range of event planning and management tools, including Google Calendar, Salesforce, and Mailchimp. It also offers APIs (Application Programming Interfaces) for custom integrations with other systems.
Ticketbud does not offer an app marketplace like Eventbrite which can be a deal breaker if you also need to connect marketing tools.
However, you can use Ticketbud with Zapier and pretty much any tool marketing tool that you need. The caveat is that you now also need a Zapier subscription to make this happen.
Customization and branding options
Eventbrite offers very limited customization for events. The event pages match the Eventbrite website theme, so every event hosted on Eventbrite has the same style.
The only way to make an event stand out is to upload an eye-catchy event image. Apart from that, every other design element is controlled by Eventbrite.
Ticketbud also has limited customization. But it is more customizable compared to Eventbrite. With Ticketbud, you get a custom event page, for example: <event-name>.ticketbud.com
You can customize the banner, and add custom HTML formatted text on that page. However, the overall page layout is fixed and cannot be customized just like Eventbrite.
If you own a Shopify store, why limit yourself to the templates of a third-party ticketing service? Simply turn your existing store into a full-fledged event ticketing platform.
With Evey Events, you can take advantage of the Shopify page editor for your event pages and create a unique ticketing experience for your customers!
Reporting and analytics
Both Eventbrite and Ticketbud offer comprehensive reporting dashboards that you can use to understand the performance of your events.
Eventbrite offers a wide range of analytical tools to help event organizers track and analyze the sales and success of their events. These include reports on:
Attendee registration details
Responses to custom questions
The platform also offers an audit report to track ticket sales and facilitate payment with vendors and partners. These reports can be filtered by ticket type for a more detailed breakdown of attendee data.
Ticketbud has several detailed reports to help event organizers track and analyze ticket sales and attendee data. These include reports on:
individual ticket purchasers
sales by ticket type
exports of all ticket sales and purchase information.
The company also offers a “Sales Maps” feature that shows the locations where tickets were purchased, allowing organizers to analyze regional marketing efforts.
For event day tracking, Ticketbud offers scan reports including a breakdown of ticket scans by time and user.
Looking for an even better option?
When it comes to event ticketing, Eventbrite and Ticketbud are both great options for event organizers. Eventbrite offers a comprehensive set of features and is ideal for large events and professional event organizers. Ticketbud is a great Eventbrite alternative for smaller events and is more budget-friendly.
But when you already have a Shopify store, why go third-party for event ticketing? Evey Events is a powerful and reliable event ticketing app for Shopify stores. With Evey Events, you get a suite of features that makes it easy to manage and promote your events, directly from your Shopify store.
Amazing App! Everything we need for our event! Would refer to any customer looking for a great ticketing solution for Shopify!
— Highspots Live!
With Evey, it’s super easy to set up your events. It also offers powerful features like fully custom event pages, integration with promotion and marketing tools, and powerful analytics right on your Shopify dashboard.
With Evey Events, you can manage your entire event from one platform and make sure your event is a success.
Take the hassle out of event ticketing and get started with Evey Events today!